Australia is represented in Vietnam by its Embassy in Hanoi and a Consulate-General in Ho Chi Minh City.
1. Australian Embassy in Hanoi
(Responsible for diplomatic, political, and commercial relations, and consular services in Northern Vietnam.)
| Category | Contact Information | Notes |
|---|---|---|
| Address | 8 Dao Tan Street, Ba Dinh District, Hanoi, Vietnam | |
| Phone (General & Consular) | +84 24 3774 0100 | |
| Fax | +84 24 3774 0111 | |
| Email (Consular & Passport) | [email protected] | Do not send visa enquiries to this email. |
| Office Hours (General) | Monday – Friday: 08:30 – 17:00 | |
| Passport & Notarial Services Hours | By appointment only. Refer to the Embassy's website for specific days/times (e.g., Mon 13:30–16:00, Wed/Fri 09:00–12:00 & 13:30–16:00). | Appointment is mandatory. |
| 24-hour Consular Emergency Centre (CEC) | Call the Embassy switchboard and follow prompts, or call directly: +61 2 6261 3305 | For urgent assistance to Australian citizens outside of business hours. |
2. Australian Consulate-General in Ho Chi Minh City
(Responsible for consular services, assistance to Australians, and trade in Southern Vietnam.)
| Category | Contact Information | Notes |
|---|---|---|
| Address | 20th Floor, Vincom Center, 47 Ly Tu Trong Street, District 1, Ho Chi Minh City, Vietnam | |
| Phone (General & Consular) | +84 28 3521 8100 | |
| Fax | +84 28 3521 8101 | |
| Email (Passport Services) | [email protected] | |
| Office Hours (General) | Monday – Friday: 08:30 – 16:00 | |
| Passport & Notarial Services Hours | By appointment only. Monday – Friday: 09:00 – 12:00 | Appointment is mandatory. |
| 24-hour Consular Emergency Centre (CEC) | Call the Consulate-General switchboard and follow prompts, or call directly: +61 2 6261 3305 | For urgent assistance to Australian citizens outside of business hours. |
📌 Visa and Immigration Enquiries
Note: Australian visa and immigration matters are handled by the Department of Home Affairs (DHA), not directly by the Consular sections of the Embassy or Consulate-General.
For Visa Enquiries: Use the web-based Australian Immigration Enquiry form or call the Home Affairs Global Service Centre on +61 2 6196 0196 (Mon-Fri, 9am-5pm local time in Australia).
Biometrics Collection: Biometric collection for visas is done at the Australian Biometric Collection Centres (VFS Global) in Hanoi, Ho Chi Minh City, and Da Nang.